Question 1

Do you accept insurance?

Accepted Answer

Yes. We accept major insurance plans including Aetna Medicare, AvMed, Devoted Health, AmeriHealth Caritas, Florida Blue, Cigna, United Healthcare, CarePlus, HealthSun, Simply Healthcare, Oscar, and Preferred Insurance. We also work with out-of-network patients. Call us at 305-639-8685 to verify your specific plan or discuss out-of-network options.

Question 2

How do I make an appointment?

Accepted Answer

You can request an appointment by filling out our contact form, calling 305-639-8685, or emailing universal@universalclinicalcenter.com. Same-day and next-day appointments are often available Mon–Fri 9:00 am – 5:00 pm.

Question 3

Do you offer telehealth or video-call appointments?

Accepted Answer

Yes. We offer secure telehealth video-call appointments for psychiatric evaluations, individual counseling, medication management, and most mental health services — available to patients throughout Florida. All you need is a smartphone, tablet, or computer with a camera and stable internet.

Question 4

What is the difference between a psychiatrist and a therapist?

Accepted Answer

A psychiatrist is a medical doctor who specializes in mental health. They can diagnose mental health conditions, prescribe medication, and provide medical treatment.A therapist (also called a counselor, psychologist, or psychotherapist) is a licensed mental health professional trained in talk therapy and counseling techniques, but they cannot prescribe medication.At Universal Clinical Center, our board-certified psychiatrists combine both medication management and ongoing therapeutic support, giving you comprehensive care in one place — whether you need in-person visits in Miami or secure telehealth across Florida.

Question 5

Where are you located?

Accepted Answer

We are located at 9010 SW 137th Ave, Suite #116, Miami, FL 33186 — in the Kendall area of SW Miami-Dade. Ample parking is available.

Question 6

Do you have Spanish-speaking staff?

Accepted Answer

Yes. We have bilingual English- and Spanish-speaking psychiatrists and therapists on staff to provide culturally sensitive mental health care.

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